When placing an order
Pay attention to the unit format for the products you are placing orders for. Products on Eastmachinery are listed as being sold in either pieces or lots (which one is determined by the seller). If you are not planning to buy products in wholesale quantity, make sure to look for products that are sold as individual "pieces" and not as "lots". Please always check your shipping address for errors before completing your orders. This extra step can prevent a lot of unnecessary delay and inconvenience down the road.
Checking for product and seller quality
However when paying by either offline bank transfer or Western Union, some additional steps are required. For offline bank transfers, you must include a reference to your Eastmachinery ID and order number on your bank payment form. This helps us to more quickly link your payment to your order. For Western Union payments, please remember to enter your MTCN number in the final stage of the payment process. If you fail do so, your payment will be considered incomplete and we will be unable to process your order.